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In some cases, scammers might tell you that they'll send you a COVID-19 test, masks or other items, or that they can get you the vaccine. All they will need is your health plan ID number. Others may say they need your credit card info to pay for shipping.
Some scams aimed at stealing personal information or money that have been reported:
If you get this type of call, email, text or mail, you should ask yourself these questions:
If there is any doubt, delete the email or text, hang up on the caller or destroy the mailer.
If you have insurance, now is a good time to:
You should report anything you suspect is fraud right away: Call our Fraud Hotline at 800-543-0867 (TTY 711) 24 hours a day, 7 days a week, or report online.
If you suspect identity theft you can also file a complaint with the Federal Communications Commission and/or contact your local police department.
Note: Government agencies will never call you to ask for private information or money.
Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association
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