https://connect.bcbstx.com/ask-bcbstx/f/questions-and-answers/117/customer-service-confusionI am having trouble with customer service. I need to get in contact with a person/agency/branch regarding previous claims that are not still resolved, with another plan through BCBS (Anthem). I have spoken with Texas then California, then Texas and thenen-USTelligent Community 12Mon, 17 Jun 2024 13:31:56 GMThttps://connect.bcbstx.com/thread/2335?ContentTypeID=1Mon, 17 Jun 2024 13:31:56 GMT6e104328-2028-43b6-bb31-8401437dc51f:57fc4422-2eed-4173-bbe8-06c2693ea89dBCBSTX Connect TeamHello Whitney, We have responded to your private message. ~ KW<div style="clear:both;"></div>https://connect.bcbstx.com/thread/2333?ContentTypeID=1Sat, 15 Jun 2024 12:31:11 GMT6e104328-2028-43b6-bb31-8401437dc51f:b05001e7-58d2-4a61-afe6-72ce4e66fb75Whitney Stafford<p>I am having a similar issue. Can someone help me?</p><div style="clear:both;"></div>https://connect.bcbstx.com/thread/125?ContentTypeID=1Thu, 28 May 2015 13:14:07 GMT6e104328-2028-43b6-bb31-8401437dc51f:277f843a-348b-4d22-96ec-0718a8f41109BCBSTX Connect TeamHello, I just responded to your private message regarding this but wanted to let you know that we&#39;re happy to take a look at this and see how we can help get this all straightened out for you. If you can send us a private message with your plan ID, contact information, and details on the claims in question we will be happy to look into this for you. ~ Kayla<div style="clear:both;"></div>