https://connect.bcbstx.com/ask-bcbstx/f/questions-and-answers/1350/activate-accountI&#39;m helping my daughter setup her BCBS account. She has paid her fees through AHP and has received her group ID and Member ID. When we try to register for Blue Access for members we get the error message The personal information you have entered doesen-USTelligent Community 12Fri, 09 Jan 2026 14:13:05 GMThttps://connect.bcbstx.com/thread/3213?ContentTypeID=1Fri, 09 Jan 2026 14:13:05 GMT6e104328-2028-43b6-bb31-8401437dc51f:850daf18-40bd-4e3b-b78b-f38acaa7e637aidio<p>It&#39;s annoying to see the &#39;personal information does not match&#39; error when her insurance is set to start on 1/1/26. I remember when I was dealing with my policy issues, and a quick call always helped clear things up. By the way, if only there was an easy solution like using a&nbsp;for this too, right? <span style="color:#ffffff;"><a style="color:#ffffff;" href="https://watermarkremoverai.org/">Watermark Remover</a></span></p><div style="clear:both;"></div>https://connect.bcbstx.com/thread/3012?ContentTypeID=1Mon, 01 Dec 2025 19:49:05 GMT6e104328-2028-43b6-bb31-8401437dc51f:1cb9937b-3d2d-4f43-99ce-2ec7be994856LRAnderson43<p>Thought that could be the problem&nbsp;&nbsp;</p><div style="clear:both;"></div>https://connect.bcbstx.com/thread/3011?ContentTypeID=1Mon, 01 Dec 2025 19:34:20 GMT6e104328-2028-43b6-bb31-8401437dc51f:44474938-6d57-4f8c-961f-dcfed3f6a50fBCBSTX Connect Team<p>Hello, She will need to wait and try again closer to the start date of her policy. ~ KW</p><div style="clear:both;"></div>