https://connect.bcbstx.com/ask-bcbstx/f/questions-and-answers/1445/my-perspective-on-the-esa-evaluation-process-and-mental-health-documentationFrom my experience, the ESA evaluation process is more structured than many people assume. It involved a detailed discussion about my mental health history, daily challenges, and how an emotional support animal could assist in my situation. After completingen-USTelligent Community 12Mon, 28 Jul 2014 16:03:09 GMT