https://connect.bcbstx.com/ask-bcbstx/f/questions-and-answers/1476/i-am-a-provider-and-our-bcbs-represenative-has-not-responded-to-us-in-monthsI AM WITH A PROVIDER OFFICE AND WE HAVE SEVERASL ISSUES THAT WE NEED ASSISTANCE WITH. OUR BCBS PROVIDER REPRESENTATIVE CYNTHIA SMYTHE HAS STOPPED RESPONDING TO OUR EMAILS. WE HAVE NOT HEARD FROM HER IN MONTHS. IF SHE IS NO LONGER A BCBS REPRESENTATIVEen-USTelligent Community 12Thu, 25 Jun 2026 13:52:17 GMThttps://connect.bcbstx.com/thread/3699?ContentTypeID=1Thu, 25 Jun 2026 13:52:17 GMT6e104328-2028-43b6-bb31-8401437dc51f:ed2975dd-9301-47c4-b0bb-7818cdd6e6acBCBSTX Connect Team<p>You will need to wait for them to respond to your email. ~ KW</p><div style="clear:both;"></div>https://connect.bcbstx.com/thread/3698?ContentTypeID=1Thu, 25 Jun 2026 13:45:50 GMT6e104328-2028-43b6-bb31-8401437dc51f:29db35c7-b81c-426a-b69f-cc49bbdb6bebME1994<p>if it helps any the facility is located in the Lufkin, TX.&nbsp;</p><div style="clear:both;"></div>https://connect.bcbstx.com/thread/3697?ContentTypeID=1Thu, 25 Jun 2026 13:45:14 GMT6e104328-2028-43b6-bb31-8401437dc51f:7c94b662-7438-466a-94ea-6740153c66f6ME1994<p>Good morning,&nbsp;</p> <p>I have reached out to a couple of emails on the website linked above but have not heard back from anyone.&nbsp;</p><div style="clear:both;"></div>https://connect.bcbstx.com/thread/3695?ContentTypeID=1Wed, 24 Jun 2026 20:11:38 GMT6e104328-2028-43b6-bb31-8401437dc51f:68af4bb5-411c-4aa0-aba3-b08cec86dde2BCBSTX Connect Team<p>Hello, You can contact your local network management office for assistance with this. You can find their information on our website -&nbsp;<a id="" href="https://www.bcbstx.com/provider/contact-us">https://www.bcbstx.com/provider/contact-us</a>&nbsp;~ KW</p><div style="clear:both;"></div>