I am a new member and have not received my card yet, what is my id #and Group #

RE: I am a new member and have not received my card yet, what is my id #and Group #

BCBSTX Connect Team — Fri, 13 Feb 2026 14:31:53 GMT

Hi Modesto, We can help you with this if you'd like to send us a private message. ~ KW

RE: I am a new member and have not received my card yet, what is my id #and Group #

Modesto Ondo Nguema Nchama — Fri, 13 Feb 2026 14:26:28 GMT

I need my member ID to create a bcbstx account

RE: I am a new member and have not received my card yet, what is my id #and Group #

BCBSTX Connect Team — Mon, 02 Feb 2026 22:58:04 GMT

Hello, If you'd like to send us a private message we will be happy to help you with this tomorrow morning. ~ KW

RE: I am a new member and have not received my card yet, what is my id #and Group #

Bryanthern — Mon, 02 Feb 2026 22:55:44 GMT

I am a new member and have not received cards and need an ID to login, any assistance would be appreciated. Thank you!

RE: I am a new member and have not received my card yet, what is my id #and Group #

BCBSTX Connect Team — Mon, 02 Feb 2026 15:30:47 GMT

Hi Sobotkafan, We have responded to your private message. ~ KW

RE: I am a new member and have not received my card yet, what is my id #and Group #

Sobotkafan — Sun, 01 Feb 2026 05:19:46 GMT

Hello! I'm also having this issue is someone could assist me. Thank you!!!

RE: I am a new member and have not received my card yet, what is my id #and Group #

BCBSTX Connect Team — Thu, 20 Nov 2025 19:32:30 GMT

You can place your cursor over our username and there will be an option to send a private message. ~ KW

RE: I am a new member and have not received my card yet, what is my id #and Group #

CFarrell — Thu, 20 Nov 2025 19:30:56 GMT

How do you navigate to a private message?

RE: I am a new member and have not received my card yet, what is my id #and Group #

BCBSTX Connect Team — Thu, 20 Nov 2025 19:29:05 GMT

Hello, We can help you with this if you'd like to send us a private message. ~ KW

RE: I am a new member and have not received my card yet, what is my id #and Group #

CFarrell — Thu, 20 Nov 2025 19:28:02 GMT

I am a new member and never received cards. I need a member ID to sign in to print a card. Can you send a direct message to connect to help me receive a number?

RE: I am a new member and have not received my card yet, what is my id #and Group #

Kumar007 — Tue, 01 Apr 2025 13:21:25 GMT

Thanks! I just did!

RE: I am a new member and have not received my card yet, what is my id #and Group #

BCBSTX Connect Team — Tue, 01 Apr 2025 13:19:31 GMT

Hello, In order to help you with this, we will need you to send a private message. You can send a private message by clicking on the blue private message box located either to the right of this message or at the bottom of the page. ~ HC

RE: I am a new member and have not received my card yet, what is my id #and Group #

Kumar007 — Tue, 01 Apr 2025 04:48:10 GMT

Here is the predicament I am in.

I enrolled on ACA Healthcare.gov for BCBSTX HMO plan over the weekend, and even made my first payment.

The first email I get from BCBS was yesterday and was like a warning email saying that my PCP is missing and I need to select within 5 days or one will assigned. I am really confused.

The best part is I receive a Welcome email from BCBS today but the email is useless as it has no information about Member ID or Group Id to create an account.

The MAIN ISSUE is I don't have any way to log into account to select a PCP, since I don't have any member info to create an account.

Appreciate some help from BCBS or someone who has gone thru this, as already two days passed by since I paid and got the welcome email. Thanks!

P.S. There is no place to send a private message. I searched if there was an customer service email but I could not find one. All the emails I received had "NoReply" email addresses on them.

RE: I am a new member and have not received my card yet, what is my id #and Group #

BCBSTX Connect Team — Mon, 17 Mar 2025 13:44:23 GMT

Hello, We can assist you with this if you'd like to send us a private message. ~ KW

RE: I am a new member and have not received my card yet, what is my id #and Group #

Vivianna Govea — Sat, 15 Mar 2025 00:52:39 GMT

I have also not received my new ID and can't sign in to request one since I don't have the #.

RE: I am a new member and have not received my card yet, what is my id #and Group #

BCBSTX Connect Team — Fri, 14 Mar 2025 18:27:43 GMT

Hello, We can help you with this if you'd like to send us a private message. ~ KW

RE: I am a new member and have not received my card yet, what is my id #and Group #

Megbouscher — Fri, 14 Mar 2025 15:45:09 GMT

I’m also a new member through my work and I haven’t received my card yet either. I’ve been trying to log onto the app but can’t without the info on the card.

RE: I am a new member and have not received my card yet, what is my id #and Group #

BCBSTX Connect Team — Fri, 14 Mar 2025 14:10:16 GMT

Hello, We have responded to your private message. ~ KW

RE: I am a new member and have not received my card yet, what is my id #and Group #

Tcade5 — Fri, 14 Mar 2025 01:09:41 GMT

I have not received my id # or card either please help.

RE: I am a new member and have not received my card yet, what is my id #and Group #

BCBSTX Connect Team — Wed, 08 Jan 2025 14:18:39 GMT

Hello, If you could send us a private message, we can look that information up for you. ~ HC

RE: I am a new member and have not received my card yet, what is my id #and Group #

hortizme — Wed, 08 Jan 2025 06:22:16 GMT

Same problem here. No id yet and need to make appointments for my pregnant wife! Help.

RE: I am a new member and have not received my card yet, what is my id #and Group #

BCBSTX Connect Team — Fri, 20 Dec 2024 14:34:54 GMT

Hello, If you could send us a private message, I can help you with this. ~ HC

RE: I am a new member and have not received my card yet, what is my id #and Group #

Eclass87 — Fri, 20 Dec 2024 00:49:53 GMT

I also need to know my ID #

RE: I am a new member and have not received my card yet, what is my id #and Group #

BCBSTX Connect Team — Mon, 18 Nov 2024 14:39:53 GMT

Hi Julia, I'm responding to you on your private message. ~ HC

RE: I am a new member and have not received my card yet, what is my id #and Group #

Julia White — Mon, 18 Nov 2024 01:42:29 GMT

Hello, I have this same problem. I enrolled in July but I don't have a welcome letter with the member information.