https://connect.bcbstx.com/ask-bcbstx/f/questions-and-answers/267/hearing-aidsI need to know if hearing aids, all or a portion are covered by my plan. Several colleagues with the same plan have received coverage. I have been trying to resolve this for 6 months or more, and have not been able to get through to any of the numbersen-USTelligent Community 12Wed, 26 Oct 2016 11:47:16 GMThttps://connect.bcbstx.com/thread/331?ContentTypeID=1Wed, 26 Oct 2016 11:47:16 GMT6e104328-2028-43b6-bb31-8401437dc51f:390b9362-6b2f-4eac-bc6f-c05205221f1aBCBSTX Connect TeamIf you look up at the top of the page there will be a little icon that looks like a speech bubble. If you click that it will take you to your private messages. ~ Kayla<div style="clear:both;"></div>https://connect.bcbstx.com/thread/330?ContentTypeID=1Wed, 26 Oct 2016 11:40:48 GMT6e104328-2028-43b6-bb31-8401437dc51f:39386d6a-60e1-4ec3-a532-f6f26a163c67Csmith7560HI Kayla,<br /> I think in my private messages I can only see a partial answer.... this must surely be a user error on my end. Can you help me find my p.m.?<div style="clear:both;"></div>https://connect.bcbstx.com/thread/328?ContentTypeID=1Wed, 26 Oct 2016 11:33:43 GMT6e104328-2028-43b6-bb31-8401437dc51f:5c922bc1-7af7-42d6-a4df-e5d481ef79baCsmith7560Ah! I thought I was writing in a private area!! Thank you for the heads up!!<div style="clear:both;"></div>https://connect.bcbstx.com/thread/327?ContentTypeID=1Wed, 26 Oct 2016 11:33:23 GMT6e104328-2028-43b6-bb31-8401437dc51f:1df767fa-9090-4bbe-aebf-4b29f51e3a8dBCBSTX Connect TeamI&#39;ve responded on your private message. Thank you. ~ Kayla<div style="clear:both;"></div>https://connect.bcbstx.com/thread/326?ContentTypeID=1Wed, 26 Oct 2016 11:27:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:5f56bae6-be5e-412e-97b1-6cbd88ad27d2Csmith7560I cannot read your message in full, but I am glad for a portion of the response. I see that you will get this over to your team, but I cannot see the rest of what is written. Clicking on the blue bar where you partial responsee is located does not open the remaining text, fyi<div style="clear:both;"></div>https://connect.bcbstx.com/thread/325?ContentTypeID=1Wed, 26 Oct 2016 11:25:01 GMT6e104328-2028-43b6-bb31-8401437dc51f:d8786ed5-b446-4e8c-ad9b-9aeb81affcfdBCBSTX Connect TeamHi Cynthia, I wanted to let you know we&#39;ve received your private message about this and I&#39;ve responded to you there.<br /> <br /> I do recommend you edit or delete your post to keep your information private. ~ Kayla<div style="clear:both;"></div>