ID Card or Membership ID

I never received a welcome letter or ID card and my coverage started in July. I've been sitting on the phone for over an hour waiting to receive my ID number with no alternatives. Anybody that can help?

Parents
  • Hi I'm an international student  on the first year at UT Dallas. I've enrolled and purchased the healthcare insurance from the school, but I haven't received my insurance card yet. It may be lost during delivery, I guess. Can you resend it to me?

  • Hi, I am leaving on a mission trip to Africa on the 18th but haven't received my insurance card yet-- or the letter in the mail with my info on it. I'll need the info for my doctor appointments for my shots and malaria meds as soon as possible. I made the first payment in December after I enrolled. I also can't get through on the customer service phoneline. Could you help? Thank you very much, Maggie
Reply
  • Hi, I am leaving on a mission trip to Africa on the 18th but haven't received my insurance card yet-- or the letter in the mail with my info on it. I'll need the info for my doctor appointments for my shots and malaria meds as soon as possible. I made the first payment in December after I enrolled. I also can't get through on the customer service phoneline. Could you help? Thank you very much, Maggie
Children
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