https://connect.bcbstx.com/ask-bcbstx/f/questions-and-answers/354/went-to-the-pharmacy-today-and-one-of-my-wifes-prescriptions-was-not-covered-whyWe went to fill my wifes prescription and one was not covered. (Neomycin and polymyxin B sulfates and hydrocortisone eye drops) Why? And can we get reibursment? Salvador Robledoen-USTelligent Community 12Thu, 05 Oct 2017 08:31:16 GMThttps://connect.bcbstx.com/thread/582?ContentTypeID=1Thu, 05 Oct 2017 08:31:16 GMT6e104328-2028-43b6-bb31-8401437dc51f:bff08074-20aa-4029-a9f4-85769080aad5BCBSTX Connect TeamIn the upper right hand corner you should have an icon that will allow you to send us a message. ~ Heather<div style="clear:both;"></div>https://connect.bcbstx.com/thread/581?ContentTypeID=1Wed, 04 Oct 2017 14:46:41 GMT6e104328-2028-43b6-bb31-8401437dc51f:c79a8b26-22e8-4407-b04e-df123fb10ed9Salvador RobledoBy all means how do i get in touch?<div style="clear:both;"></div>https://connect.bcbstx.com/thread/580?ContentTypeID=1Wed, 04 Oct 2017 13:56:21 GMT6e104328-2028-43b6-bb31-8401437dc51f:641fc030-6e1e-421e-b509-fb66e49b7047BCBSTX Connect TeamHi Salvador, If you&#39;d like to send us a private message I can have my team take a look at what&#39;s going on. ~ Kayla<div style="clear:both;"></div>