Why is it so difficult to find out what the benefits are, what your coverage would be, what procedures are covered these days?https://connect.bcbstx.com/ask-bcbstx/f/questions-and-answers/496/why-is-it-so-difficult-to-find-out-what-the-benefits-are-what-your-coverage-would-be-what-procedures-are-covered-these-daysReps say you no longer print the benefit books, so how am I supposed to determine whether a plan will suit my needs when enrolling? I have called 4 numbers now, spoken to 2 people, left one message, sent a private message &amp; nobody seems able or willingen-USTelligent Community 12Tue, 28 Jan 2020 22:34:54 GMTRE: Why is it so difficult to find out what the benefits are, what your coverage would be, what procedures are covered these days?https://connect.bcbstx.com/thread/971?ContentTypeID=1Tue, 28 Jan 2020 22:34:54 GMT6e104328-2028-43b6-bb31-8401437dc51f:8925e4cf-a582-4ed8-bf1f-a9fcfc0d7ff0Dennis2020<p>ok when</p><div style="clear:both;"></div>RE: Why is it so difficult to find out what the benefits are, what your coverage would be, what procedures are covered these days?https://connect.bcbstx.com/thread/918?ContentTypeID=1Fri, 06 Sep 2019 18:54:13 GMT6e104328-2028-43b6-bb31-8401437dc51f:6e41ca52-1dd1-4cb4-a504-9a289fa7ab05BCBSTX Connect TeamHello, We have received your private message and will be responding to you there. ~ Kayla<div style="clear:both;"></div>