How can I speak to a provider services representative? I cannot get past the IVR system and there is no way to communicate on Availity -please assist.

How can I speak to a provider services representative? I cannot get past the IVR system and there is no way to communicate on Availity -please assist.https://connect.bcbstx.com/ask-bcbstx/f/questions-and-answers/887/how-can-i-speak-to-a-provider-services-representative-i-cannot-get-past-the-ivr-system-and-there-is-no-way-to-communicate-on-availity--please-assistI have a patient claim that denied from the home plan needing medical records, but it does not match BCBS OF TX denial. I need to speak to someone.en-USTelligent Community 12Fri, 05 Aug 2022 20:41:21 GMTRE: How can I speak to a provider services representative? I cannot get past the IVR system and there is no way to communicate on Availity -please assist.https://connect.bcbstx.com/thread/1757?ContentTypeID=1Fri, 05 Aug 2022 20:41:21 GMT6e104328-2028-43b6-bb31-8401437dc51f:33bc1c33-2931-46ac-812b-5fc574fc68fcBCBSTX Connect Team<p>Hello, If you'd like to send us a private message we can have our provider services team call you to help. ~ Kayla</p><div style="clear:both;"></div>