I am from a provider&#39;s office and I frequently need to followup on appeals that we sent but we cannot reach a live representative. How can I followup on an appeal without having to call? Do you have a secure email?https://connect.bcbstx.com/ask-bcbstx/f/questions-and-answers/891/i-am-from-a-provider-s-office-and-i-frequently-need-to-followup-on-appeals-that-we-sent-but-we-cannot-reach-a-live-representative-how-can-i-followup-on-an-appeal-without-having-to-call-do-you-have-a-secure-emailI am from a provider&#39;s office and I frequently need to followup on appeals that we sent but we cannot reach a live representative. How can I followup on an appeal without having to call? Do you have a secure email?en-USTelligent Community 12Thu, 18 Aug 2022 16:25:38 GMTRE: I am from a provider's office and I frequently need to followup on appeals that we sent but we cannot reach a live representative. How can I followup on an appeal without having to call? Do you have a secure email?https://connect.bcbstx.com/thread/1766?ContentTypeID=1Thu, 18 Aug 2022 16:25:38 GMT6e104328-2028-43b6-bb31-8401437dc51f:8ac6afd3-478f-46fd-bc3c-c95a553c1f4aBCBSTX Connect Team<p>Hello, If you&#39;d like to send us a private message we can have someone from our provider services department call you to let you know how you can get this information going forward. ~ Kayla</p><div style="clear:both;"></div>