Questions And Answers - Recent Threads

Hearing aids

tlashurley — Thu, 24 Sep 2026 02:20:14 GMT

How do I know if my plan covers hearing aides. I do see I am able to get a discount through Blue365.

RE: Hearing aids

BCBSTX Connect Team — Thu, 24 Sep 2026 13:19:51 GMT

Hello, We can help you with this if you'd like to send us a private message. ~ KW

RE: Where can i find my dental coverage information

BCBSTX Connect Team — Mon, 21 Sep 2026 18:47:01 GMT

Hello, You can find information on your coverage by logging into Blue Access for Members on the front page of our website at www.bcbstx.com. If you have additional questions you can also call the customer service number on your ID card. ~ HC

Where can i find my dental coverage information

lcantu@henderson-county.com — Thu, 30 Sep 2021 20:02:28 GMT

i am having to have dental work done.

i need to know what is covered

RE: Where can i find my dental coverage information

Raffo1 — Mon, 21 Sep 2026 17:45:20 GMT

Where can I find my dental insurance details

RE: HMO-Open Enrollment?

BCBSTX Connect Team — Mon, 21 Sep 2026 13:28:15 GMT

Hello, If your coverage is through your employer, you will need to speak with them about the plans they offer. If you purchased your coverage through us, our sales team can answer any questions you may have. You can reach them at 855-604-1515. ~ HC

HMO-Open Enrollment?

JamisonLStewart — Sat, 19 Sep 2026 10:15:37 GMT

I've had a really hard time finding in-network specialists in Texas who actually accept the Blue Advantage HMO network in 2026. With the 2027 Open Enrollment coming up soon, I’m thinking of switching. Is it worth paying the higher premium for the Blue Choice PPO? Does the PPO actually have a noticeably larger provider network?

Why is my Zepbound prescription so expensive with coverage?

jkbrown976 — Thu, 20 Aug 2026 12:43:27 GMT

Why is it so expensive?

RE: Why is my Zepbound prescription so expensive with coverage?

JamisonLStewart — Mon, 21 Sep 2026 04:31:28 GMT

How do u think?

RE: Why is my Zepbound prescription so expensive with coverage?

JamisonLStewart — Fri, 18 Sep 2026 07:07:39 GMT

It depends on your specific plan and pharmacy benefits. I’d check the coverage details or contact BCBSTX for the exact reason of geometry vibes.

RE: Provider Services `

BCBSTX Connect Team — Thu, 17 Sep 2026 17:50:43 GMT

Hello, I have responded to you on your private message. ~ HC

Provider Services `

April Henry — Thu, 17 Sep 2026 16:28:49 GMT

Terrible Provider Services with EXXXXTREMELY LONG HOLD TIMES OR NOT EVEN GETTING SOMEONE. TERRIBLE INSURANCE COMPANY THAT DOES NOT CARE ABOUT PATIENTS OR PROVIDER OFFICES.

Member ID

Josephine Saenz — Fri, 04 Sep 2026 17:19:21 GMT

I am a new member and I was wanting help getting my Member ID so that I can create an account.

RE: Member ID

Adrian Barefield — Wed, 16 Sep 2026 14:42:04 GMT

What is my member ID

RE: Member ID

Adrian Barefield — Wed, 16 Sep 2026 14:34:27 GMT

Need help getting member ID

RE: Can I add my child (minor) to my log in portal?

Thomas Monie — Sun, 13 Sep 2026 12:34:11 GMT

That clarification is helpful. It makes sense that the policy holder can view the covered dependents under the same plan, while other members can only access their own information. It would be useful if the portal also made this distinction more obvious so users know why they may not see a dependent listed. meilleur iptv

Can I add my child (minor) to my log in portal?

demirand — Wed, 22 Apr 2026 17:56:40 GMT

I can't seem to find where to add my child on the log in portal.

the absolute worst provider service department i had to deal with

Bassemh — Fri, 11 Sep 2026 14:56:01 GMT

NO doubt BCBS TX is the absolute worst provider service department i had to deal with, I'm saying this proudly after 7 years in Billing and RCM , i have never met a worse customer service, they are soo rude, they can barely speak English, each time i call i have to wait at least 30 mins to reach an agent and just disconnect the call whenever they feel like it, i spent more than an 2 hours over the phone with some rep and he just hung up and i had to call again and waste more time. they do that stuff because simply they can and no one is holding them accountable and no Propper escalation or complain process no quality its a disaster and even when they make a mistake processing the claim they will not acknowledged it and literally will say anything . They gave me hell one time because i asked for a supervisor, our practice provides service all over the states I'm advising all of our BSBC TX patients not to renew and to switch to any other insurance, agents are not trained well one simple question can take up to 1 hour, its ridiculous.

I don’t have my letter or card to get my member id number . What can I do?

carriere604@gmail.com — Fri, 05 Jun 2026 15:19:35 GMT

Don’t have my welcome letter or card how can I find that and make an account?

RE: I don’t have my letter or card to get my member id number . What can I do?

BCBSTX Connect Team — Thu, 10 Sep 2026 20:25:54 GMT

Hello, If you could send us a private message, we can help you with this. ~ HC

RE: I don’t have my letter or card to get my member id number . What can I do?

Jesus A Rivera — Thu, 10 Sep 2026 20:00:48 GMT

How do I get my Member ID . Dont answer its on your card because I dont know where it is

RE: I don’t have my letter or card to get my member id number . What can I do?

Katherine Burton — Thu, 10 Sep 2026 01:46:57 GMT

I don't know my member is to set up my account for the first time nor do I know where my cards are.

RE: I recently paid my first premium payment and need my Member ID to log in. Can You please help me get my Member ID and I also need my ID cards sent to me to have proof of insurance..Thank You

BCBSTX Connect Team — Wed, 09 Sep 2026 13:26:54 GMT

Hello, We have responded to your private message. ~ KW

I recently paid my first premium payment and need my Member ID to log in. Can You please help me get my Member ID and I also need my ID cards sent to me to have proof of insurance..Thank You

Robert Franco — Tue, 08 Sep 2026 22:13:21 GMT

I recently paid my first premium payment and need my Member ID to log in. Can You please help me get my Member ID and I also need my ID cards sent to me to have proof of insurance..Thank You

Can i please get help with accessing my member id?

Ppeters0890 — Tue, 06 Jan 2026 21:29:37 GMT

My doctor needs it asap and i did not receive my card in the mail.