Questions And Answers - Ask BCBSTX - Connect Community

Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

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FAQs

Do You Have One of These Common Questions?

I am a new member and have not received my card yet, what is my id #and Group # 0

Why is BCBS denying Carelon Authorizations? 0

I am a new member and have not received my card yet, what is my id #and Group # +10

Needing my Member ID Number 0

Inability to Sign into Online Account 0

How do I get two-factor authentication codes for logging in to My BAM sent via text instead of email? The "text" option is always grayed out on the login page, but I don't see any options to edit this once I am logged in. 0

Why is BCBS denying authorizations from Carelon for rental/purchase? 0

Does BCBS cover Wegovy? 0

Login problems 0

HOW TO CHECK IF I HAVE MET MY DEDUCTABLE 0

no longer have access to the email and no text option available please help 0

Member ID 0

I just got a plan through my employer which is currently in effect. Is there a way to get my member number to access my digital id card before my card comes in the mail? 0

need member ID number 0

ID Card 0

colonoscopy covered by insurance 0

cannot access my BCBSTX account. The 2-factor choices only allow email and not text. I no longer have access the email tied to the account. Please help. 0

I cannot access or use my benefits for 2025 0

How do I correct the misspelling of my email address? 0

I have not received my new card or id number. How can I get my id number and another card? 0