Questions And Answers - Ask BCBSTX - Connect Community

Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

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FAQs

Do You Have One of These Common Questions?

Error when trying to create my account 0

I mistyped one letter of my email signing up and there is no way to change it. This is ridiculous. 0

How do I find out what my member ID number is if I don't have the welcome letter or my member card. Can I look it up any other way? Thank you. 0

I accidentally used the wrong email address when I signed up and now I can’t activate my account. Please help me. 0

Needing my Member ID Number 0

I need to get an ID card but don't have an account, but I need my ID card to register for an account. 0

Unable to Register 0

Has anyone successfully used an ESA letter with their landlord? 0

ESA LETTER 0

hi, im trying to get my user name 0

Thinking about talking to a professional about ESA letters 0

Need weight loss medication. Is it ccovered? 0

I did not receive an id card. Where can I get one 0

I called BCBS three times yesterday to add my wife to the policy and was put on hold each time for over 20 minutes. Every time I was hung up on? Totally incompetent staff. How can I add my wife to my policy? 0

I used the wrong email when I signed up. How can I change it? 0

If my benefits are active and I've already paid for them, why is my ID card "not ready yet," and why am I paying for benefits that I cannot use? 0

Is Zepbound covered by my plan for sleep apnea now? 0

Gym Membership 0

Follow up diagnostic mammogram. 0

HOW DO I FILE A COMPLAINT FOR PROVIDER SERVICES ABOUT A CUSTOMER SERVICE REP THAT IS RUDE OR EITHER INTENTIONALLY DISCONNECTS PHONE CALLS? 0