Looking to see a specialist aside from your primary care physician like Vanessa? Not to worry! Robert answers Vanessa’s question about which plan needs a referral to see a specialist.

Health insurance can be a bit confusing but we're here to help. From mobile applications to blogs, Vanessa gets the low-down in this video.

Want to know about the forms you get in the mail that LOOK like a medical bill but aren't? Those explanations of benefits are important for understanding your coverage.

For continuous coverage, it's important to pay your premium on time. Watch as Joseph learns about his options to pay for his health coverage.

Think something might be wrong with your health coverage claim? Find out what our customer advocate tells Joseph to do.