Connect Community - BCBSTX
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  • RE: i am locked out of my account

    BCBSTX Connect Team
    BCBSTX Connect Team
    Hello, If you are locked out of your Blue Access for Members account you can contact our customer service department at the number on your ID card and they can help you with this. ~ Kayla
    • over 8 years ago
    • Ask BCBSTX
    • Questions And Answers
  • How to Talk to Kids About Adult Mental Health Issues

    How to Talk to Kids About Adult Mental Health Issues

    BCBSTX Connect Team
    BCBSTX Connect Team
    There are many different mental health disorders that can affect adults. Recent studies report that over 60 million adults in the U.S. experienced a mental illness in the past year. Many adults with mental health disorders are parents. While it may…
    • 1 month ago
    • Health and Wellness
    • Blogs
  • RE: How can I search what type of insurance I have and what it covers? Specifically birth controls

    BCBSTX Connect Team
    BCBSTX Connect Team
    Hello, If you have a plan through your employer you can contact your human resources department to request a copy of the plan benefit booklet which includes information on your coverage. If you have an individual plan you can sign in to your Blue Access…
    • over 7 years ago
    • Ask BCBSTX
    • Questions And Answers
  • RE: How do I find out how much BC&BS has paid for this year?

    BCBSTX Connect Team
    BCBSTX Connect Team
    Hello, If you are the policy holder for your coverage you can view your EOB on your Blue Access for Members account on our website, www.bcbstx.com. To create an account you will want to click New User? Register Here. The policy holder is able to view…
    • over 3 years ago
    • Ask BCBSTX
    • Questions And Answers
  • How do I get a card if my ex husband wont provide me with one for our children?

    monica.smith85
    monica.smith85
    I have the member and group number and have asked him for the card itself. I can not view any formation for the policy or co pays so I never know how much money to have for appointments. How can I get a card for myself and my children?
    • over 6 years ago
    • Ask BCBSTX
    • Questions And Answers
  • Why is BCBS denying authorizations from Carelon for rental/purchase?

    sanchy
    sanchy
    I am in charge of Authorizations for my facility and have recently had an influx of denials for Authorizations being absent. When I call BCBS to inquire about this denial reason, after waiting almost an hour and most likely getting hung up on before I…
    • 1 month ago
    • Ask BCBSTX
    • Questions And Answers
  • Need an Explanation of Your Explanation of Benefits?

    Need an Explanation of Your Explanation of Benefits?

    BCBSTX Connect Team
    BCBSTX Connect Team
    You’ve been to the doctor and paid your copay. How are you going to know when your claim is filed and finalized? Simple — you'll get your Explanation of Benefits (EOB). Your EOB will break down the services you received, the cost of the services and what…
    • 9 months ago
    • Benefits & Coverage
    • Blogs
  • PCP referral needed?

    jmichele1966
    jmichele1966
    I am a BCBS of TX member and currently live and work in NH. I need to know if I need a referral from my PCP to obtain a sleep study. Thank you
    • over 9 years ago
    • Ask BCBSTX
    • Questions And Answers
  • Is My Prescription a Pharmacy or Medical Benefit?

    Is My Prescription a Pharmacy or Medical Benefit?

    BCBSTX Connect Team
    BCBSTX Connect Team
    It’s no secret that prescription drugs can be pricey. One of the best ways to save on the drugs you are prescribed is to make sure you understand how your health plan benefits work. A good place to start is to answer this question: Is my prescription…
    • 6 months ago
    • Benefits & Coverage
    • Blogs
  • RE: I'near the list doctor?

    BCBSTX Connect Team
    BCBSTX Connect Team
    Hello, You can search for in-network providers under your plan on our Provider Finder tool. You can locate this tool on your Blue Access for Members account or on our web site at www.bcbstx.com. ~ Kayla
    • over 8 years ago
    • Ask BCBSTX
    • Questions And Answers
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