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Scammers might say they can get you COVID-19 vaccines, tests, masks or other related items. All they need is your health plan ID number. Others may say they just need your credit card info to pay for shipping.
These scams come in many forms, but they’re all designed to steal your personal information or money.
Here are some of the scams that have been reported:
If you get this type of call, email, text or mail, ask yourself these questions:
If there is any doubt, delete the email or text, hang up on the caller or destroy the mailer.
If you have insurance, take these steps to protect your identity.
Be sure to call BCBSTX customer service right away if your member ID card is lost or stolen.
Report anything you suspect is fraud by submitting a report online or calling our Fraud Hotline at 800-543-0867 (TTY 711) 24 hours a day, 7 days a week.
If you suspect identity theft, you can also file a complaint with the Federal Communications Commission or contact your local police department.
Remember, government agencies will never call you to ask for private information or money.
Here are additional resources you can check for information about COVID-19 scams:
Originally published 5/27/2020; Revised 2022
Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association
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