Why aren't all of my dependents listed?

Only one of my 3 dependents is listed. The website tells me to go to the top left and click on which member--but none (including me) are listed there any longer.

0 BCBSTX Connect Team 10 months ago in reply to ruderman01

We have responded to your private message. ~ KW
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0 ruderman01 10 months ago in reply to BCBSTX Connect Team

Blue Access also only lists one of my three dependents.
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0 BCBSTX Connect Team 10 months ago

Hello, You will need to log in to your Blue Access for Members account to view your plan information. Please note, only the policy holder will be able to view all covered dependents under their account. ~ KW
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