I never received my ID card in the mail. I have spoken to our admin and she assures me the correct address is on file. I really I need this ID card so that I can get my ID no.

I never received my ID card in the mail. I have spoken to our admin and she assures me the correct address is on file. I really I need this ID card so that I can get my ID no. and register. I have been in my role for almost two months now and I would really like to get this figured out.