No password/username reset emails received?

I have not received any username/password reset emails. I sent an inquiry for them a few days ago and have heard nothing from private message I sent either. Can you please help me? It's semi-urgent due to an referral and upcoming appointment plus renewing for the new year.

Parents

0 BCBSTX Connect Team over 3 years ago

Hello, I've responded to you on your private message. ~ Heather
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0 BCBSTX Connect Team over 3 years ago

Hello, I've responded to you on your private message. ~ Heather
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