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I never received a welcome letter or ID card and my coverage started in July. I've been sitting on the phone for over an hour waiting to receive my ID number with no alternatives. Anybody that can help?
have not received a welcome letter and I have no received my insurance cards. I can’t log in to get assistance because I don’t know my ID# since I don’t have my welcome letter or card. What do I do to…
Hi Jashen, If you'd like to send us a private message I can check on this for you. ~ Kayla
Hi Hannah, If you'd like to send us a private message we can order an ID card for you. ~ Kayla
Hello, If you'd like to send us a private message we can help you with this or check out the FAQ about ID cards. ~ Kayla
Hi Kayla. I am trying to reset my password on BCBSTX app and the phone number to text me code is not mine.
Hello, We have replied to your private message. ~ Kayla
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