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I never received a welcome letter or ID card and my coverage started in July. I've been sitting on the phone for over an hour waiting to receive my ID number with no alternatives. Anybody that can help?
have not received a welcome letter and I have no received my insurance cards. I can’t log in to get assistance because I don’t know my ID# since I don’t have my welcome letter or card. What do I do to…
Hi Jashen, If you'd like to send us a private message I can check on this for you. ~ Kayla
Hi Hannah, If you'd like to send us a private message we can order an ID card for you. ~ Kayla
What if i lost my card and i need my copy urgently? i dont have my policy number. can you send me one back in the mail and another temporary one via email immediately?
Hi Carey, We have responded to your private message. ~ Kayla
I have tried calling but was told to call back I need my card information asap how can I get someone to respond? i sent a private message already
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