Unable to see claims on the new site.

I am unable to see some claims and their EOB's on the new site. Why is that? can you help me navigate?

0 BCBSTX Connect Team over 2 years ago

Hello, We have responded to your private message. ~ Kayla
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Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

Telligent is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Texas.

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