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After two calls to the help desk, being on hold for over 45 mins each, maybe reaching out here will help. Not one employee in our entire company can create an online account.
Hello, We were having an issue with our website on Friday. This has been resolved and you should be able to make an account now. ~ KW
Just tried, same problem
I'm sorry to hear this. If you could send us a private message, we can have someone look into this for you. ~ HC