• RE: I am unable to register for an account.

    I just sent a private message with screenshots that includes my member ID
  • RE: Assistance Needed for Lost Insurance Card

    Hello, All policies have a group and member ID number. If you need help finding that information, please send us a private message. ~ HC
  • RE: Well onTarget®︎ has been unavailable for days now, cant access my blue point, please what is really going on.

    Hello, You can view this information by accessing the Well on Target site through your Blue Access for Members account on our website, www.bcbstx.com . ~ KW
  • I have not yet received my benefits card that has my ID verification and I have not received my welcome letter yet

    I have been enrolled for BlueCross BlueShield Benefits for several months, but I have not received any letters in the mail yet. I do not know what my member ID number is because I havent been sent my ID card or my welcome letter. When i try to access…
  • ID Card

    I am a new member. Signed up last week but still have no info on what my ID # is. Can you help me?
  • RE: Provider complaint

    Hello, To speak to a Customer Advocate regarding a claim, please call 800-451-0287 and have the 13-digit claim number ready to enter. See the IVR Claims Caller Guide for detailed instructions. Page 2 lists the Alpha touch-tone reference guide. Alpha touch…
  • Login Assistance

    My employer switched over to BlueCross BlueShield 2026. I have been enrolled with BlueCross BlueShield Benefits for several months, but I have not received any letters in the mail yet. I do not know what my member ID number is because I haven't been sent…
  • RE: Cards

    How can i get my member ID?
  • Enrolled for 2026? Here’s What to Expect Next

    When you enrolled in your 2026 Blue Cross and Blue Shield of Texas health plan, you started a chain reaction.* We have been hard at work for several months preparing a journey just for you. Welcome Communications First, if you chose electronic delivery…
  • Past Lab Work

    I was a member with BCBS and recently have changed jobs and they use UHC. I need access to lab work that was recently done and unable to access through the website. I am unsure of my member ID but can provide other details to search for my account.…