• Stay on Top of Your Prescriptions

    Stay on Top of Your Prescriptions

    It’s not always easy to take medications on time. Life sometimes gets in the way of best-laid plans. One day you look at your pillbox and realize you’re a few doses behind. Taking your medicine as prescribed is called medication adherence. It's important…
  • How HMO Insurance Works – Quick Tips Guide

    How HMO Insurance Works – Quick Tips Guide

    Millions of people have an HMO health plan. Yet, plenty of them are still a little fuzzy about what that really means. HMO stands for Health Maintenance Organization . It’s a type of health plan that gives you access to a network of doctors and hospitals…
  • Check Out the New, Improved BCBSTX App

    Check Out the New, Improved BCBSTX App

    The new BCBSTX App now offers access to more of your health plan information in one place. Our mobile app allows you to access your medical and pharmacy benefits information in one app. And if you have vision or dental coverage with us, you can also…

  • I am a former employee that was terminated in 2018. Will I ever be eligible for re-hire?

    I worked as a Group Member Customer advocate from 2017-2018. Since then I have gone to college and obtained my Associate's Degree in Medical Billing and Coding. I have tried reapplying to BCBSTX as a Claims Technician because that is where my passion…
  • How to Change Your Health Insurance Plan

    How to Change Your Health Insurance Plan

    Things in life are always changing. No worries. We’re here to make things easier. Nothing is set in stone, including your insurance needs. So what happens if you’re enrolled in a health plan, but then realize your needs — or the needs of your family…

  • Blue Access

    I'm trying to sign into Blue Access Members. I sign into BSBS of TX and try to register I hit the continue button and it takes me to Blue Cross Blueshield of IL not texas????

  • Customer Advocate

    As a provider, how am I able to connect to a Customer Advocate when calling 1-800-521-2227? The auto attended specifically stated if I needed information specific to a CPT code, to contact Customer Advocate. But would not give me an option to connect…

  • What is BCBStx EIN/address/phone for 1095-B form???

    I did not receive a 1095-B form in the mail and need it to complete my tax return. I was only a member of BCBStx for Jan, 2017. I have no idea what the EIN, address, city, state, zip, and phone number are for BCBStx to complete the form on my own.

  • Must maintain health coverage while out on FMLA due to the PANDEMIC. WHERE DO I SEND PAYMENT?$$$$

    While patiently waiting to be realeased back to work I am not recieving any of my paid time off wages to cover the insurance premiums which are coming due. I am prepaired, this classifies as an EMERGENCY thats what we have savings for. BCBSTX, please…
  • Work with Your Doctor to Make Sure Your Care Is Covered

    Work with Your Doctor to Make Sure Your Care Is Covered

    Staying healthy is easier when you understand the ins and outs of your health care plan. Some types of care and treatment require approval before you get care. That is called prior authorization. With prior authorization, your doctors send information…

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