• RE: Asthma medicines

    Hi famcguffey - Generics and preferred medications vary based on your specific plan type. Please send us a private message with your member number, and we would be happy to identify any alternative medications that are less expensive for you. --Cassi…

  • New Baby or Adopting a Child

    I don't have insurance, but I’m having a baby/adopting a child. What do I do? Having a baby or adopting a child is a qualifying life event. That means you can sign up for insurance during a special enrollment period . You have 60 days from the birth…

  • RECORDS FOR 2011-2013

    I was insured with BCBS from 2011 - 2013 and now need copies of my records for those years. The insurance was through my College, SMU, as a student. I no longer have the member ID nor policy number. How may I obtain my BCBS records for that time period…
  • How to Change Your Health Insurance Plan

    How to Change Your Health Insurance Plan

    Things in life are always changing. No worries. We’re here to make things easier. Nothing is set in stone, including your insurance needs. So what happens if you’re enrolled in a health plan, but then realize your needs — or the needs of your family…

  • RE: Kelsey Seybold

    Hello, In-network providers can vary from plan to plan. Kelsey Seybold may no longer be an in-network provider on all of our plans. You can use our Provider Finder tool on your Blue Access for Members account or at our web site, www.bcbstx.com, to locate…
  • HIPAA: What More Do You Need to Know?

    HIPAA: What More Do You Need to Know?

    When you go to a doctor, dentist or eye doctor, you are asked to sign that you’ve seen their privacy statement. What does that mean? Thanks to the Health Insurance Portability and Accountability Act ( HIPAA ), you are reminded at each visit that your…

  • RE: Shingle shot

    Hi Bugzrn40, We would need to take a look at your individual policy to determine what benefits are available for the shingles vaccine. Please send us a private message with your member ID and contact number, and we'll reach out after researching your…

  • RE: File Complaint

    Hello, I apologize if this was not made clear when you enrolled. A requirement of an HMO plan is to use an in-network PCP and obtain referrals to see any providers other than your PCP. Unfortunately if you visited a provider other than your PCP without…
  • Breast Pumps Can Help Make Breastfeeding Easier

    Breast Pumps Can Help Make Breastfeeding Easier

    Nourishing your newborn baby is one of the most important things you’ll do as a parent. Breastfeeding is a popular option for many parents — and for good reasons. Breast milk provides ideal nutrition that supports a baby’s growth and development. The…

  • RE: Dependent access to his own coverage

    Hello, Your dependents who are over the age of 18 can create their own Blue Access for Members account to view their information. They will not be able to see your information. Please note, only the policy holder is able to view explanations of benefits…

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