• Just made first payment for individual coverage. Where do i get my member ID card and number ?

    I've been able to get the first payment made online during a special enrollment period. I haven't been able to find my member ID an there's been no word on when or how I get my ID card. Will this arrive by mail? How do I see my ember ID in the meantime…
  • Member FEP fitness option?

    I know that "BCBSTX" employees receive a Plan for a Fitness Center (partial Payment); can members of "fep" BCBSTX receive such a Plan under "Health and Wellness"? If so, where are locations in Zip Code 78645,
  • How do I add a family member to my policy?

    I need to add a daughter to my policy. How do I do this?
  • Hello, I am a new member and have not received my card yet, what is my id number and group number? I would also like to order a physical card.

    Hello, I am a new member and have not received my card yet, what is my id number and group number? I would also like to order a physical card.
  • RE: I’m a past member of BCBSTX, how can I get a copy of an EOB from 2015-2016

    Hello, Your EOB can be viewed on your Blue Access for Members account, or the account of the policy holder if you are a dependent, on our website, www.bcbstx.com. To create an account you will want to go to the Member Login section and then click New…
  • I received a new BCBS plan through my employer that began at the beginning of the month, but I have not yet received a new ID card. I have a Dr appointment in a few days. How do I look up my member # and other info?

    I received a new BCBS plan through my employer (I have had a plan through them for a few years, but this one is a different type / level) that began at the beginning of the month, but I have not yet received a new ID card. I have a Dr appointment in a…
  • Transporation Services to BCBSTX members?

    I am looking for information about any transportation services available to BCBSTX members. I do not own a vehicle, cannot drive and need to see a specialist roughly fifty miles away from where I live. Does anyone know where I can find this information…
  • how do you delete old e-delivery messages from your account member page?

    have tried everything but contacting live customer service and calling them. it's a non-medical issue, I know, but sooner or later that list of old e-delivery messages will pile up. thanks for any advice
  • When I call the member services # listed on the back of my card who does it sends me to the provider line

    I have been trying for weeks to speak to someone. I never get the member service line I get sent to the provider line. Also I have requested a password reset several times I get an message that my one tie passcode has been sent but I never receive it…