• I need my card I dont have a letter or a card.

    I do not have the letter with me. I need my info to create an online account. So I need my member number.

  • RE: Assistance Needed for Lost Insurance Card

    I have the same issue. I have my Member ID #, but not the one on the card. Please help. Thank you.

  • RE: Cards

    How can i get my member ID?

  • RE: Provider complaint

    Hello, To speak to a Customer Advocate regarding a claim, please call 800-451-0287 and have the 13-digit claim number ready to enter. See the IVR Claims Caller Guide for detailed instructions. Page 2 lists the Alpha touch-tone reference guide. Alpha touch…

  • I cannot register my account.

    I have received my Member ID in the mail but if I try to make an account here, it claims I am not an active member or I am inputting my information wrong. I checked many times to make sure I am inputting the number on the sheet here. If I could receive…

  • RE: I need a copy of my insurance card I have not got one yet

    I need to know my member and group Id numbers

  • Surrogacy Insurance Coverage

    I am a member. I am starting IVF and embryo transfer using a gestational surrogate. Does my BCBSTX policy cover surrogacy and delivery?

  • RE: I'm trying to register and it will not let me

    I have not received my id cards yet and i do not have a member ID#. I have not been able to create a login without the member ID#

  • Cancel

    I got an email saying that this policy was canceled by member but I did not cancel this policy

  • How to Update Your PCP

    It’s important to check your secure Blue Access for Members SM account to make sure your primary care provider selection is up-to-date. How do I change my PCP? You can change your HMO or Point of Service plan PCP online in your BAM SM account. Just…

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