Check Out Your New Explanation of Benefits (EOBs)

BCBSTX Connect Team

March 30, 2021

Check Out Your New Explanation of Benefits (EOBs)

Stay Connected

Get News & Updates Directly To Your Inbox

Go Mobile
with the
BCBSTX App

Download the BCBSTX App. Your coverage information in the palm of your hand.

Go Mobile

Provider Finder®

Find A Doctor Or Hospital In Your Network.

Find A Doctor

Options

Your Explanation of Benefits (EOBs) statements have a fresh, new look to make them easier to understand.

We streamlined the design, clarified the claims math, and simplified the language to help you better understand your health care spending.

What’s Changed?

The new EOBs have:

A bigger font size for footnotes
Shading and callouts for important information
Colored headers for more defined sections
A new cover page with an easy-to-understand glossary of terms, helpful information and important messages
Deductible and copay amounts listed separately to improve readability
A new total cost row at the bottom of the claim line table

The new EOBs are available in English and Spanish.

Questions About EOBs?

Read An Explanation of Your Explanation of Benefits to learn more about EOBs. If you still have questions, you can call the customer service number on your member ID card. Be sure to have your member ID number and EOB ready when you call.

Top Comments

Jerri Janosik over 1 year ago +1
- Need to see eob's from. 2021

BCBSTX Connect Team over 1 year ago in reply to Trisha Dillingham

Trisha - there are a couple different ways to do this. Log into your BAM account or call the customer service number on your member ID card. Be sure to have your member ID number ready when you call. - HeatherA
- Cancel
- Up 0 Down
- Reply
- More
- Cancel
Trisha Dillingham over 1 year ago

need to see my eob's from 2021
- Cancel
- Up 0 Down
- Reply
- More
- Cancel
BCBSTX Connect Team over 1 year ago in reply to Bbrogdon1

You can view your EOBs online by logging into Blue Access for Members. You can find the login on the front page of our website at bcbstx.com. ~ HeatherA
- Cancel
- Up 0 Down
- Reply
- More
- Cancel

Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

Telligent is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Texas.

File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe^® Reader^® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at https://access.adobe.com.

You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. Some sites may require you to agree to their terms of use and privacy policy.