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We streamlined the design, clarified the claims math, and simplified the language to help you better understand your health care spending.
The new EOBs have:
The new EOBs are available in English and Spanish.
Read An Explanation of Your Explanation of Benefits to learn more about EOBs. If you still have questions, you can call the customer service number on your member ID card. Be sure to have your member ID number and EOB ready when you call.
how do i get to my EOB's online?
Jerri - There are a couple different ways to do this. Log into your BAM account or call the customer service number on your member ID card. Be sure to have your member ID number and EOB ready when you call. - HeatherA
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