You Could Get Stuck with a Bad Primary Care Physician (PCP) - HMO Myth

One of the common myths about HMOs is that you will get stuck with a primary care physician (PCP) who you won’t like. HMOs have changed over the years. Blue Cross and Blue Shield of Texas reviews this common myth and talks with everyday people who share their thoughts and experiences with PCPs and HMOs. You’ll learn more about HMOs and whether this myth is true or false.

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Show Transcript
NARRATOR: Do you like your primary care physician?
MAN 1: I was concerned that we would not have our choice of doctors, but so far we've been very happy with all the doctors and the choices that we've had.
MAN 2: But I think there's probably a wide range, and you can certainly interview doctors until you were comfortable with one.
WOMAN 1: I've had an HMO for 12 years. My current primary care physician I've been with for two years. So when I switched doctors, I checked all the doctors that were available within my network and my current HMO, compared hours, compared ratings, and then I finally chose one that I really, really liked.
NARRATOR: According to an independent, national study, HMO and PPO members rated their primary care physicians about the same. Having a good relationship with your primary care physician is really important. So, if you're not happy with yours, you can choose a new one. To learn more about HMOs, visit our website.