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Preventive Care Services: Take Charge of Your Well-being
When Amy and Justin Wallace took their son Wyatt in for a routine tonsillectomy, they thought the surgery would go smoothly. A few days after the surgery, 5-year-old Wyatt wasn’t doing so well.. His primary care physician did a chest X-ray, discovering Wyatt needed immediate health care. His lung had collapsed and his chest cavity was filled with fluid.
“It was very stressful from a mother's standpoint,” Amy said. “And the last thing that we wanted to have to worry about was the financial end of that. And having Blue Cross and Blue Shield insurance, we knew that we didn't have to worry about that.”
“It's good to have good coverage like the Blue Cross Blue Shield coverage because we never had any issues getting those claims paid or getting him the care he needed,” Justin said.
The Wallace family found a trusted doctor and hospital to take care of their son when they needed it the most. Look at one of our last blogs if you’re trying to find a doctor.
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Share your story with Blue Cross and Blue Shield and you could be featured in a Member Voice video like the Wallace family. Write to us. Along with your story, include your name, phone number and email address. We’re looking for stories about any part of your experience with us, from customer service and sales to online, claims or care management.
The video above is the non-paid testimonial of a Blue Cross and Blue Shield of Texas member. Not all products and services mentioned are available for all Plans. For more complete details, including benefits, limitations and exclusions, please refer to your certificate of coverage. Blue Cross and Blue Shield of Texas is a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.
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A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association. © Copyright 2017 Health Care Service Corporation. All Rights Reserved.