Cannot login into my account

Hi Jose, Our team can take a look at what's going on with your account if you'd like to send us a private message. ~ KW

Same problem as they above continue to get the error messes of we did not recognize the username and/or password that was entered.

Hello, I'm sorry to hear this. If you could send us a private message, we can help you get logged in. ~ HC

I'm having the same problem! I checked my bank and I'm still being charged, so I can confirm I have an account. I tried resetting my password but it said my username was invalid, and when I chose the forgot username option it said my email was invalid. The help page says its no longer available and can only be accessed through the members portal which i obviously can't access. My computer still has the login info saved too :/ I just want to check my coverage. 

Hello, We have responded to your private message. ~ KW

Same issue. This is ridiculous 

Hi Kate, We can help you with this if you'd like to send us a private message. ~ KW

were they able to help you figure this out? I'm having the same issue.

Hi Brian, We have responded to your private message. ~ KW

I'm also having this issue. Was first only on the Android app, but now it is everywhere.