Answers to questions
we get asked the most.
Contacted your support team, BCBSTX, and was told that my ID cards are "not ready yet" and to check back in "a couple days." I can't help but wonder, if my benefits are reported active, and I've already paid for themn, why am I not able to use them for "a couple days?" This is inappropriate and scamming behavior. I should be able to access my benefits on the day that they start and my payment was successful.
Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation,
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