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I am an existing BCBSTX member. I have payed my premium for the first month of 2017 coverage. As of January 1 I am not able to log in to Blue Access. I keep getting a notice when I try to log in that says the portlet is temporarily disabled. Why is this happening? I would like to log in so I can pay my next months premium. I also have not received my new insurance card or information for this year. Please help!
I'm trying to use the app for the first time. Won't even let me register my account. This is ridiculous
Hi Shonna, I'm sorry to hear this. You can contact customer service at the number on your ID card or send us a private message here and we can have someone look into what's going on. ~ Kayla
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