Reps say you no longer print the benefit books, so how am I supposed to determine whether a plan will suit my needs when enrolling? I have called 4 numbers now, spoken to 2 people, left one message, sent a private message & nobody seems able or willing to find out. This is horrible, at least when choosing a new electricity provider they are required to give you all of the data, not just a paragraph or two of generic statements that answer very little & has exclusions noted without indicating which plan they apply to...
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