Answers to questionswe get asked the most.
Log in to our community to ask questions, rate articles, comment and more.
I can't reset my password - I am not receiving an email with the one time password. I try resetting my account for both username and password and when trying to get the one time code to my email - I am not getting an email. Could you please help
Please send us a private message & will have someone help you with your password. ~ HeatherA
Same here, Been trying for weeks.
Hi Eric, We have responded to your private message. ~ Kayla
I'm having the same issue. I am not receiving an email to reset password.
Hi Cesar, We have responded to your private message. ~ Kayla
I have the same issue
If you'd like to send us a private message our team can take a look at what's going on. ~ Kayla
I am also having this issue. I have tried literally over 7 times and no email over the past hour.
Hello, If you could send us a private message, I can have someone help you with your password. ~ Heather