Answers to questionswe get asked the most.
Log in to our community to ask questions, rate articles, comment and more.
I am the primary insurance holder, but my wife (who is on my policy as well) manages most of our medical care, appointments, and bills. Currently she logs into BAM under my account, but should she have her own access? When I attempted to register her using my ID number, I got an error saying that the individual was not found.
Hello, Your wife should have BAM access as well. If you would like to send us a private message, I can have someone look into this issue for you. ~ Heather
Hello, You can click on the blue button on the right hand side of the page to send us a private message or you can hover over our user name and click Send Private Message and we can help you with this…
Apologies for not verifying your answer earlier. I can't recall how, but eventually I was able to register my wife under her own account. She even has her own WellOnTarget account and is building up points there. Thanks!
Hello, You can click on the blue button on the right hand side of the page to send us a private message or you can hover over our user name and click Send Private Message and we can help you with this. ~ KW
Hello, I’m having the same issue and would like to know how to send a private message to BCBS for help so she can create a login. Our insurance card only lists me and doesn’t have a section listing dependents, but when I log in to my insurance portal it does list her as a dependent and says she has coverage. Is she supposed to receive an entirely separate insurance card with her own member #? Thank you