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For approx 2 months I have been receiving the error message "member not found" while attempting to log in. I have changed passwords and logins, re registered, tried different browsers and after 5 seperate phone calls to help center, the has not been fixed. I have been told every time that my issues would be forwarded up to IT which has not reached out or fixed issue. I curious if anyone else has experienced this issue.
the website keeps giving a member not found error yet it allows me to change my password and user id. How can I get this resolved?
Hello, If you'd like to send us a private message our team can help you with this. ~ Kayla