I have been trying for weeks to speak to someone. I never get the member service line I get sent to the provider line.
Also I have requested a password reset several times I get an message that my one tie passcode has been sent but I never receive it.
You can click the link to Private Message Us on the right-hand side of the page or under the Ask BCBSTX section at the bottom of the page. ~ Kayla
I would love that, where do I send the private message?
Hi Janis, If you'd like to send us a private message we can help you with these two issues. ~ Kayla
A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association© Copyright 2021 Health Care Service Corporation. All Rights Reserved.
Telligent is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Texas.
File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe® Reader® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at http://access.adobe.com.