Need an EOB that is not available for download

How can I get an EOB for a specific claim when it is not available and says the following (at the bottom where you would normally download the EOB): The EOB document for this claim is not available at this time. If we do not provide primary coverage, your benefits and claim information is available from your primary carrier. Otherwise, please try again later. We apologize for any inconvenience this may cause.

I need this EOB to download and submit for re-imbursement for my HRA before 3/31/2021

Thanks Much

0 ectfjumper over 3 years ago in reply to BCBSTX Connect Team

Thanks Kayla. I will send a private message
Cancel
Up -1 Down

Reply

Verify Answer

Cancel
0 BCBSTX Connect Team over 3 years ago

Hello, It can take several days for an EOB to be available to view online. If your claim was recently processed please allow additional time to be able to access this document.

If your claim was not recently processed, you can send us a private message and our team can assist you with this. ~ Kayla
Cancel
Up -1 Down

Reply

Verify Answer

Cancel

Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

Telligent is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Texas.

File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe^® Reader^® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at https://access.adobe.com.

You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. Some sites may require you to agree to their terms of use and privacy policy.