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I confirmed with your representative on 5/12/2021 that Suprep was covered if I submitted a claim with my receipt to my medical plan, not the prescription plan. I have his name and case number and the call is recorded. Bcbstx denied it and has refused to reimburse me. I have spent weeks arguing with BCBSTX Escalations department and now have filed a complaint through my employer. Federal law states there should be no out of pocket costs for preventative procedures. Explain why you are refusing to reimburse me?
Hello, If you could send us a private message, I can have our team look into this. ~ Heather
Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association
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