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I never received a welcome letter or ID card and my coverage started in July. I've been sitting on the phone for over an hour waiting to receive my ID number with no alternatives. Anybody that can help?
have not received a welcome letter and I have no received my insurance cards. I can’t log in to get assistance because I don’t know my ID# since I don’t have my welcome letter or card. What do I do to…
Hi Jashen, If you'd like to send us a private message I can check on this for you. ~ Kayla
Hi Hannah, If you'd like to send us a private message we can order an ID card for you. ~ Kayla
Hi Gilbert, We have responded to your private message. ~ Kayla
How can get my insurance cards?
Hello, We have replied to your private message. ~ Kayla
Email is incorrect, as well.
Hi Kayla. I am trying to reset my password on BCBSTX app and the phone number to text me code is not mine.
Hello, You can view and print a temporary Id card and order a new Id card in the mail on your Blue Access for Members account on our website, www.bcbstx.com. To create an account you will want to click New User? Registered Here under the Member Login section. The Id card will be under the Coverage section.
If you need your information in order to create your account please send us a private message. ~ Kayla
Where/how do I print my insurance ID card?
Hi Eric, If you'd like to send us a private message we can help you with this. ~ Kayla
have not received a welcome letter and I have no received my insurance cards. I can’t log in to get assistance because I don’t know my ID# since I don’t have my welcome letter or card. What do I do to get my card?
Hello, I'm sorry to hear about your wallet. If you'd like to send us a private message we can assist you with this. ~ Kayla
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