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How to electronically file a claim
You can submit your claim(s) via fax to: 855-831-3249. Or, you can send it to the mailing address listed below. You may also attach the information on your secure message form using the attachment option.
Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX 75266-0044
Please attach your receipt(s) to a medical claim form, which can be printed from the Forms & Documents tab on Blue Access for Members (BAM). Also, please ensure that your claim includes the following information:
* Your name, ID number, and the patient’s information (Name and Date of Birth)
* The physician’s name and address
* Dates of service
* Type of service and kind of illness (procedure and diagnosis codes)
* The itemized charges for the service
* If the service was an injection, include type of injection, dosage, how it was given and diagnosis
Should a need arise in the future, please feel free to contact us via Blue Access Message Center or the customer service phone number on the back of your identification card.
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