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While I was trying to apply for coverage earlier this week, I ran into technical issues and ended up making two usernames for my account (because I tried twice to send in an application, but ran into payment problems both times). Now, (1) I can't login into my account with either username, even though I've paid the first month's premium; AND (2) there's two identical applications!
What do I do? When I called the Internet Help Desk they claimed they didn't have EITHER of these usernames on file, only an old username from coverage that expired a long time ago. Thanks.
Hi Elisa, I'm sorry you've had so much trouble with this. If you could send us a private message, I can have someone help you with this. ~ HC
Will do, thank you!
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