Questions And Answers - Ask BCBSTX - Connect Community

Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

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FAQs

Do You Have One of These Common Questions?

how can I print out my ID card? 0

How much is my out of pocket? 0

How do I update my current billing and correspondence address? 0

I need to change my last name How do I do it? 0

I need to change my provider on my card as soon as possible 0

I need to change the provider on my current card. 0

How to open my account 0

Breast Pump- Fully funded by Insurance 0

Providerfinderonline does not work, at all. 0

How do I get a breast pump through insurance? 0

No ID card 0

FAMILY ON BENNIFITS 0

My insurance is thru my husband's job and both of our cards are in his name. Is there any way I can get one in my name? I need it as a second form of ID but it needs to be in my name. Thank you. 0

I'd like to get an email address where I can formally file a complaint as this is extremely frustrating and wasting so much of our time. 0

I have to followup on an appeal but unable to reach a live representative. Also based on previous notes by my coworker the account is handled by Employee Program department, I would like to reach them directly. I am from the provider's office. 0

Does colonoscopy cost covered by BCBSTX before annual deductible is met? 0

I have an outstanding claim from 3 years ago and need to talk with a service rep directly. Would you please email me a phone #? Thank you 0

I am from a provider's office and I frequently need to followup on appeals that we sent but we cannot reach a live representative. How can I followup on an appeal without having to call? Do you have a secure email? 0

How can I speak to a provider services representative? I cannot get past the IVR system and there is no way to communicate on Availity -please assist. 0

Should I pay a bill rec'd from medical provider when the claim page states it is in "process"? 0