• RE: KEEP GETTING "Currently, access to this application is not authorized. If you believe that you may have reached this message by mistake, please try again or contact the Internet Help Desk..." every time i try and sign in

    Hello I'm STILL getting this error message. I've received my membership cards and when I called the Internet Help Desk the automated system couldn't even recognize my Member ID number that I entered smh. Like this is starting to become a major issue and…

  • RE: approved drugs

    Hello, Information related to your plan can be found on your Blue Access for Members account on our website, Blue Cross Blue Shield - Login . To create an account you will want to click New Member? Register Now. You can view prescription coverage information…

  • RE: How to change profile, including bank number

    Hello, To view information about your plan and change your payment information you will need to create a Blue Access for Members account on our website, www.bcbstx.com. This Connect website is not tied into your medical plan. To create an account you…

  • General

    You've Got Questions: We've Got Answers Understanding health insurance isn’t always simple, but we’re here to help. Keep in mind, as a member, you can always access details about your health plan coverage, member benefits, claims and much more. Just…

  • I cannot access or use my benefits for 2025

    I am a new member and have not received my card yet, what is my ID #and Group #? Was my card sent yet? Why can't I find a customer service phone number on your website? Please provide me a phone number so I can quickly resolve the issues that I'm having…

  • Well on target

    I can’t log into well on target it says it’s We're sorry. Well onTarget For Members is currently unavailable. Thank you. its been like this every since the website updated.
  • Save Money with Prescription Drug Discount Card Program

    Save Money with Prescription Drug Discount Card Program

    MedsYourWay ® is not available to all members. Check your plan materials or ask your benefits administrator to see if you have this program. You may be able to pay less for your prescription drugs with our drug discount card benefit program. MedsYourWay…

  • Well onTarget

    Start a Healthy Journey with Well onTarget ® Well onTarget ® (and Blue Points) is not available to all members. Check Blue Access for Members SM or ask your benefits administrator to see if you have the Well onTarget benefit. Well onTarget is a program…

  • RE: Policy info

    Hi Cristina, You can review your plan information on your Blue Access for Members account on our website, www.bcbstx.com. To create an account you will want to click New User? Register Here under the Member Login section. You can then view your plan details…

  • Hold times and login aid

    I am hoping to talk to a representative about not being able to log into online member services. I have reset my password and confirmed my username, which did not resolve the issue. I have been on hold for an hour and ten minutes. Why does it take so…

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