• RE: dispute a bill

    Hi Mario, You can submit your bill along with the claim form found here - Medical Claim Form - Domestic (bcbstx.com) to the address on the form or through the Message Center on your Blue Access for Members account on our website, Blue Cross Blue Shield…
  • How to $ave Money

    How to $ave Money

    There are many ways you can help keep your health care costs down. Try these tips to find $avings on doctor visits, prescription medications, fitness trackers and more. We have resources to help you make the best decision for you. Our Provider Finder…
  • Look for a New Rewards Experience in 2025

    Look for a New Rewards Experience in 2025

    Well onTarget ® and Blue Points SM are not available to all members. Check Blue Access for Members or ask your benefits administrator to see if you have these benefits. Some changes are coming to your Well onTarget rewards experience. The Blue Points…
  • Handy Telephone Customer Service Options

    Handy Telephone Customer Service Options

    Looking for answers about a claim? Need to order a new ID card? Want to verify your eligibility or contact info? We’ve added convenient features to our customer service telephone line. It’s easy to get information you need about your Blue Cross Medicare…

  • Using Contact Us

    I sent a question using the secure message feature in Blue Access for Members. How long will it take to get an answer? Once we receive your message within Blue Access for Members SM , a customer advocate will make sure your question is addressed by…
  • Nurseline: Get Your Questions Answered

    Nurseline: Get Your Questions Answered

    Health issues don’t always follow a 9-to-5 schedule. Sometimes, problems and questions come up at the worst possible times (like 8 o’clock on a Friday night, or when you’re on your way to a family reunion). It's tempting to hop on the Internet and do…
  • Save Yourself Time and Money with Provider Finder

    Save Yourself Time and Money with Provider Finder

    There’s a lot to think about when deciding where to get health care – cost, networks, location and more. Being informed does not have to be tricky. We have resources available to help you make the best decision for you. Our Provider Finder ® online…

  • RE: How do I find out about my policy information ?

    Hello, You can find information on your policy by logging into Blue Access for Members at https://members.hcsc.net/wps/portal/bam . However, if you have a specific question about the denial of coverage, please send us a private message and our team can…

  • Insurance Card

    Haven’t received my insurance card yet but I need to make an appointment. The website says we can use our benefits without the card but it doesn’t say how. I can’t access the card online without the member ID which I don’t have because I don’t have the…
  • Get a Mammogram: Early Detection Saves Lives

    Get a Mammogram: Early Detection Saves Lives

    Finding breast cancer early is the best way to prevent deaths from breast cancer. Getting regular screening tests is the best way to find breast cancer early. About 1 in 8 American women will get breast cancer at some point in their lives. Each year…

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