• Alisha Brown

    I called just afew weeks ago & was told I had coverage & had a new card sent to me. Now I’m trying to login & it’s saying I’m not a member

  • RE: How do I chat online with a representative?

    Hello, You can send a message to our customer service team and see if your plan offers the option to chat with a representative on your Blue Access for Members account on our website, https://www.bcbstx.com/ . To create an account you will want to click…

  • RE: filing claim

    Hi Lisa, You can submit these bills along with the claim form found here - Form Finder to the address on the claim form or through the Message Center on your Blue Access for Members account on our website - Blue Cross Blue Shield - Login . To create an…

  • RE: How can i see what i have used my insurance for

    Hi Casey, You can review your claims on your Blue Access for Members account on our website, www.bcbstx.com. To create an account you will want to click New User? Register Here under the Member Login section. You can then review your claims to see how…

  • Issue with creating an account

    Good afternoon, I am trying to create an account. On the second step "Error" just appears. I woud be glad if you can help me. I have all necessary information for Blue Acess for Members from the university

  • Why aren't all of my dependents listed?

    Only one of my 3 dependents is listed. The website tells me to go to the top left and click on which member--but none (including me) are listed there any longer.

  • RE: Proof of Insurance

    I need proof of insurance without my member ID number

  • RE: how do i change my payment method

    Hello, If you'd like to send us a private message our team can help you with this. You can also make this change on your Blue Access for Members account on our website, www.bcbstx.com. To create an account you will want to click New User? Register Here…

  • Well onTarget

    Start a Healthy Journey with Well onTarget ® Well onTarget ® (and Blue Points) is not available to all members. Check Blue Access for Members SM or ask your benefits administrator to see if you have the Well onTarget benefit. Well onTarget is a program…

  • RE: I cannot access or use my benefits for 2025

    Hello, I recently became a new member but haven’t received my membership card yet. Could you please confirm my ID # and Group #, and let me know if the card has already been mailed? I’ve also been unable to find a customer service phone number on your…

Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

© Copyright 2025 Health Care Service Corporation. All Rights Reserved.

Verint is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Texas.

leaving site icon File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe® Reader® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at https://www.adobe.com/trust/accessibility.html. leaving site icon

leaving site icon You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. Some sites may require you to agree to their terms of use and privacy policy.

Powered by Verint